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Trying to identify a connector

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Eynhallow

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I'm trying to identify the connector on an Eberspacher Hydronics 10 heater.
I've tried all the suppliers of Ebrspacher spares, but they only supply modules, not individual components.
I've also searched RS and Farnell's websites, without success.

Eber Hydronic 10 plug.jpg


Does anyone recognise it?
12 contact arranged in a 3 x 4 format.
Any info' even a guess at a manufacturer would help.
Cheers
Ian
 
Contact the factory for spare parts. That 12 pin plug is probably a special just for that 1 product, the factory assembly line probably uses 5000 of those every shift. Many products these days are throw away, no repair parts are available.
 
Contact the factory for spare parts. That 12 pin plug is probably a special just for that 1 product, the factory assembly line probably uses 5000 of those every shift. Many products these days are throw away, no repair parts are available.
Good luck contacting a factory, or even finding out what country it might even be made in.

Even assuming you did miraculously manage it, and could speak the language they do, they wouldn't supply parts or information to a non-service agent, and almost certainly not even to them.
 
Ask their service/warranty department to sell you a defunct, customer return, dropped two floors, beyond repair cadaver unit and canibalize its connector.
 
Good luck contacting a factory, or even finding out what country it might even be made in.

Even assuming you did miraculously manage it, and could speak the language they do, they wouldn't supply parts or information to a non-service agent, and almost certainly not even to them.
YES that is true. More true now that when I retired 20 years ago. There are businesess that are only a distribution sales office all the items come directly from china to a warehouse where they are then trucked to places like, Lowe's and Walmart. NORGE is a good example they make washing machines & electric clothes dryers for several other companies like Lowe's & Home Depot to sell. If YOU want washing machines to buy & resell call Norge. Norge is actually the factory building not the corporation name they use to make Kenmore washer & dryers for Sears and they still make several others washing machines & dryers with other trade names. There are companies that buy over the counter parts from many places they only have assembly plants where they assemble parts to sell under their own trade name. Not every part is over the counter some are special make. If you need a water pump for a washing machine call a water pump manufacturing factory have them make it for you. If you need an electric motor for a specialty produce call GE electric motor division they will make it for you. Norge is an assembly plant all they do is metal stamping for washing machines & clothes dryers all other parts come from China and several other countries.
 
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