ThermalRunaway said:
Yeah I know what you mean. Every time you purchase something from Comet they try and get you to buy one of their monster cables - £50 for a SCART lead. Luckily I'm quite immune to their bullsh*t, but I wonder how many people they actually manage to conn?
I work in the Derbyshire Dales, where we have almost zero terrestrial digital coverage - as such we don't sell the boxes (although we keep a couple in stock), and if anyone enquires we ask where they live, and explain why we won't sell them one.
We've had a number of customers who've refused to accept this, and gone to Comet to buy a Freeview box - upon getting it home it doesn't work - it's not got a prayer of doing so, no digital transmitter remotely with in range. The customer then goes back to Comet (who won't take the box back, as they are sold as non-returnable), who ask what SCART lead they are using - Comet then sell them a £50, telling them that will make it work!.
The also do the same on deliveries, you have to pay for delivery at Comet, the van eventually turns up, and if you don't have a SCART lead they sell you one for £50. If you refuse to pay the £50, they say you'll have to pay the delivery charge again for them to come back and set it up another day!.
BTW, where I work we do free deliveries, and usually provide free SCART leads as well - not great leads, but reasonable quality ones - if there's any problems with the lead, we change it for a more expensive one. Obviously this only applies to reasonably priced items - we don't do free deliveries on portable TV's, DVD players, or VCR's anymore - they are too cheap.