Looking for schematic / repair manual - PowerWalker VI 2000 (bluewalker)

[Grossel]

Hi.

Does anyone know where to get a repair manual for this UPS device ?


Thanks in advance

 

[MacIntoshCZ]

service@bluewalker.de

 

[Grossel]

service@bluewalker.de

What's the odds that they justgive me a copy of the pdf just like that? But thank's anyway, can't hurt to try.

 

[MacIntoshCZ]

What's the odds that they justgive me a copy of the pdf just like that? But thank's anyway, can't hurt to try.

I did not find anything, so this is yours last chance i guess =).

 

[Nigel Goodwin]

What's the odds that they justgive me a copy of the pdf just like that? But thank's anyway, can't hurt to try.

Always worth a try - but in recent decades manufacturers have generally stopped supplying service manuals to other than their authorised service agents, and have often stopped supplying them as well.

 

[Grossel]

I've now sent a request to the mail address provided. I'll keep you updated about an answer.

I did express that I did request as a private person - so assuming the chances for positive response are low.

 

[Nigel Goodwin]

I've now sent a request to the mail address provided. I'll keep you updated about an answer.

I did express that I did request as a private person - so assuming the chances for positive response are low.

Historically (back well before the Internet) I often purchased service manuals direct from manufacturers, as a private individual, and from work - in fact I don't recall EVER been refused back then, with some even providing them free of charge.

The first refusal I did get was from Pioneer (who had previously supplied me many times), and that was the beginning of the end - from there more and more stopped supplying other than their authorised dealers, to the extent it's now very rare to be able to deal with a manufacturer unless you're an authorised agent, and often all but impossible to become an authorised agent.

 

[MacIntoshCZ]

Historically (back well before the Internet) I often purchased service manuals direct from manufacturers, as a private individual, and from work - in fact I don't recall EVER been refused back then, with some even providing them free of charge.

The first refusal I did get was from Pioneer (who had previously supplied me many times), and that was the beginning of the end - from there more and more stopped supplying other than their authorised dealers, to the extent it's now very rare to be able to deal with a manufacturer unless you're an authorised agent, and often all but impossible to become an authorised agent.

I would like to know why someone refuse to share schematics of product, even making product hard-repairable...
Do they really want to throw it away to junk and buy another product?
Ï actually hate this idea. Must be from sick-head managment -plc.

 

[Grossel]

Well, not so much. This is the response I got from BlueWalker Support:

Service manuals or repair instructions are not provided by us.
We can offer spare parts for the VI 2000 PSW ( pcba main and pcba LCD ).

The VI 2000 PSW use valve regulated lead acid batteries ( 2 x12 Volt / 9 Ah ).

 

[MacIntoshCZ]

Well, not so much. This is the response I got from BlueWalker Support:

Ok, what happened to psu?

 

[Grossel]

Ok, what happened to psu?

• The batteries was broken (physically cracked open - probably by cold temperatures over time)
• An electrolyte cap have an exploded top.

I'll probably not go any steps further to try to repair anyway because the batteries itself cost almost half of a new one. At least if buying in a local shop. I probably have a capacitor somewhere in the component pile.