Preher TV
Member
Anyone here ever had any trouble with bluestar-online? I usually don't use this parts distributor, but I was in a pinch time wise and my normal distributor did not have all the parts I needed for a job. I have used this company in the past and never had any problems, but this time they sent me a totally bunk part, everything in my order was fine except for a STK393-110 for a convergence job, it was beat up really bad even had rust on the back and someone had hand soldered on a new row of pins(they did a bad job too), of course the IC did not work it was a DUD....they will not respond to my emails now and the phone number is working but the line is so distorted I can't understand the recording. I have since ordered the part from a different vendor and fixed my customers set, but just wanted to let everyone know what happened in my experience with this company and to see if anyone else has experienced this from bluestar. I personally will never use this company again and would never reccomend them to any of my repair friends.