this morning a neighbour asked if I could fix his daughters laptop for him, it had "some sort of bug" so he re-installed a hacked copy of Vista on it, using an iffy key as his daughter has peeled all the stickers off the laptop.
Now he's wondering if he can recover the old genuine vista serial key off it so he can re-install a clean copy of Vista from the OEM disks he found only after using a dodgy copy.
Sorry to be a pain Thanks
I should add that his daughter insists that it must be Vista, not XP or 7, of which I have genuine OEM versions, go figure.
Any pointers would be greatly appreciated, thanks again
It's a Toshiba Satellite L350. He said there was some kind of recovery partition, could there be anything of use there? He's gone away for a couple of days and I wanted to have every base covered.
Is there a copy of Windows or the recovery disks on the recovery partition? I've only come across them once before on my old Dell, but that came with Windows disks. The old windows install is still on the hard drive so could I just wipe it back to factory settings?
It probably won't be a copy you can use. They normally have an automated script which uses Ghost or similar to rewrite the original image to the hard drive.
If there is nothing of value on the machine you can always just give it a go - normally resets the machine to the factory default state.
That's all I really need, I can get the documents off as the computer still boots, then I'll just set off a recovery. Thanks for all your help, I'll post back if anything doesn't go quite to plan