brocken HDD

rusty1 said:

As I said on a previous reply, you can change the pc board on a hard drive if you have the identical model as printed on the pc board. I have had same drives but different dates of manufacture and different manufacturer. It will only work with the same rev of the pcboard..

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quite, I first attemped repair with a pcb from a HDD of the same model number but not being the same pcb number all it did was spin the plates

Oh, that's easy. Tell them they must do two things:

1. Replace the hard drive.

2. BACK UP IMPORTANT DATA!

My customers ALWAYS learnt from their mistakes. If they don't want to, that's up to them. You might like to point out that next time it'll need to go to specialists to be dismantled in a clean room in order to recover their data, and they are looking at $1000+ for this service! If they don't believe you, tell them to contact Ontrack

oh I've done that, well they are still using the old HDD my only worry is that the issue is with the PSU and I've told them, its their problem now because it is a mere 6 GB of data I have a copy of the entire HDD on my HDD so if they have further problems I can replace the old data, but anything new is lost, I have done this only because they are friends and I can spare 6 GB out of the 1750 GB at my disposal

6 Gb is two DVDs, just burn the data to those and hand them over

Yeah, you should limit what you do for people, even friends. At the end of the day, it needs money spending. I help my friends with their computer problems, but they usually accept when I tell them that it is on its last legs that it probably is!

Data recovery is very expensive. Even what you did should have cost them a LOT. Ontrack would have charged £600, which would have included a new hard drive. Maybe you should just have told them it died after transferring and they need a new one heh.

well at the end of the day I hardly care, I've given them all the info its up to them, its far easier for me to keep their data on my hard drive where I originally put it on recovery than even bother to use 2 DVD's up. they'd probably loose the DVD(s) anyway. I'll only take that much trouble as and when needed

...and for the right price heh

eggplant_casserole said:

...and for the right price heh

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Well I'd threaten that just to teach them a lesson for not listening but I wouldn't really charge them anything