christinescoms
Member
Hello all.
Just wondering what the consensus is regarding the move online for access control solutions. Personally I like the anywhere access/monitoring, but I find them very unreliable and slow. My staff sitting in the office have to wait between 2 to 5 minutes at times for the desktop app to update so they know who just entered or left the facility.
When we had the system on our local PC, we knew right away! And as for the mobile app access, it’s hit and miss depending on what’s happening with the provider's services and Amazon Web Services.
There’s nothing worse than getting a call at 10 pm or later with someone at the gate and can’t get in.
I’ve stopped promoting the mobile app for that very reason, it’s not a value-added proposition.
Just wondering what the consensus is regarding the move online for access control solutions. Personally I like the anywhere access/monitoring, but I find them very unreliable and slow. My staff sitting in the office have to wait between 2 to 5 minutes at times for the desktop app to update so they know who just entered or left the facility.
When we had the system on our local PC, we knew right away! And as for the mobile app access, it’s hit and miss depending on what’s happening with the provider's services and Amazon Web Services.
There’s nothing worse than getting a call at 10 pm or later with someone at the gate and can’t get in.
I’ve stopped promoting the mobile app for that very reason, it’s not a value-added proposition.