This 12 volt powered speaker came in 2weeks ago with this fault...
1,powers up ok
2, it's unable to amplify any audio signal pass level 2 on the master control!
3, it as it's main battery charger missing? so it still has some life in there!
so on with the inspection... we say to the customer..it needs a replacement power amp ic, new 12v battery plus more checks... The next day he calls in, 'my friend, will do the repair for me and he's a electronics student and know's about this stuff, plus he ask's can you your tech guy tell me what it need's so i can pass the information on to my student to sort out!!
I was called up to speak with the customer regarding this item.. hello there he say's, yes you must be the service tech..(well the head magnifier and the circuit board in my hand must of gave it away...)
yes how can I help you? he then tell's me that he could get it done cheaper via he's student plus could I give advice on part's plus how to solve the fault..
my reply to this was 1, we don't give advice to customers or students on repairs as it's very dangerous for wondering hands in electronic equipment plus I opened the door and pointed him out!
1 week later he returns with said unit, saying he's student could not solve the fault plus it was best to leave it to the repair shop to correct it... wise move there...
I've spent time with this unit and found not only did it not power up this time round but there'd been tracks plus more component damage.... oh the bill has just gone up, last laugh for us!
1,powers up ok
2, it's unable to amplify any audio signal pass level 2 on the master control!
3, it as it's main battery charger missing? so it still has some life in there!
so on with the inspection... we say to the customer..it needs a replacement power amp ic, new 12v battery plus more checks... The next day he calls in, 'my friend, will do the repair for me and he's a electronics student and know's about this stuff, plus he ask's can you your tech guy tell me what it need's so i can pass the information on to my student to sort out!!
I was called up to speak with the customer regarding this item.. hello there he say's, yes you must be the service tech..(well the head magnifier and the circuit board in my hand must of gave it away...)
yes how can I help you? he then tell's me that he could get it done cheaper via he's student plus could I give advice on part's plus how to solve the fault..
my reply to this was 1, we don't give advice to customers or students on repairs as it's very dangerous for wondering hands in electronic equipment plus I opened the door and pointed him out!
1 week later he returns with said unit, saying he's student could not solve the fault plus it was best to leave it to the repair shop to correct it... wise move there...
I've spent time with this unit and found not only did it not power up this time round but there'd been tracks plus more component damage.... oh the bill has just gone up, last laugh for us!