Well finally I got a response after I emailed them a second time.
"As any other software company, Electronics Workbench also has no return policy. Therefore we regret to state that once the software is opened it cannot be returned."
Not even a "Sorry it did not suit you needs" or anything in the reply. That is it.
Well, I would be using the software for primarily digital circuits. The MAX232 was just one example of a component that isn't there. See, the commercial version contains everything i need, but the Student Suite's library is so watered down that it is virtually unusable. Oh, and later I figured out that the PCB software has a 350 pin limit. That works for basic circuits, but as you get to more complex ones, that comes far from sufficing.
Well, for anyone needing an electronics workbench review, here it is. I would highly recommend not purchasing Multisim or Ultiboard. The support is exceptionally poor (if you ever get it lol). The Student Suite is so watered down it is unusable, unless you are doing some basic analog work.
*Prays that google indexes this well
*
So, do you know of any cheap software that would allow me to make schematics then autoroute pcbs? I have tried diptrace and like it, but since I won't get my money back for EWB, even the non-profit version is a bit expensive.