HP EliteDesk 800 G4 Mini power adapter

[christinescoms]

Hi,

Could someone tell me the exact HP part number for the EliteDesk 800 G4 Mini power adapter?

I just got a 2nd hand 65w model, power adapter, and couldn't get it to work.
Plugged a 65W (19.5v 3.3amp) HP adapter I had in spare without any success, so ordered a brand new one* that didn't solve the problem:
The computers emits a led-and-beep code as soon as it is plugged in. 3 long beeps with red led followed by 4 short beeps with white led, whole sequence repeated 5 times. This is supposed to mean power failure.

So, did I ordered the wrong adapter, of is this EliteDesk defective ?

* HP L2X04AA#ABB


Edit: Looks like I posted in the wrong section. Sorry about this.

 

[christinescoms]

Hi,

Could someone tell me the exact HP part number for the EliteDesk 800 G4 Mini power adapter?

I just got a 2nd hand 65w model, power adapter, and couldn't get it to work.
Plugged a 65W (19.5v 3.3amp) HP adapter I had in spare without any success, so ordered a brand new one* that didn't solve the problem:
The computers emits a led-and-beep code as soon as it is plugged in. 3 long beeps with red led followed by 4 short beeps with white led, whole sequence repeated 5 times. This is supposed to mean power failure.

So, did I ordered the wrong adapter, of is this EliteDesk defective ?

* HP L2X04AA#ABB
hp power convertor

Edit: Looks like I posted in the wrong section. Sorry about this.

thanks in advance for any help

 

[starLED]

On the official page

HP EliteDesk 800 G4 Desktop Mini Business PC (35 W/65 W/95 W) Specifications | HP® Customer Support

Specifications page for HP EliteDesk 800 G4 Desktop Mini Business PC (35 W/65 W/95 W).

support.hp.com

power supply is 19.5V as the adapter you have.

I didn't understand you, did you buy brand new or 2nd hand adapter ?
Do you have multimeter to check adapter voltage?