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Unable to start a Conversation

Discussion in 'Site Bugs!' started by Scotophor, Dec 19, 2014.

  1. Scotophor

    Scotophor Member

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    I recently thought it might be better to move some of my discussion off the forums to a private conversation (for my first time), and realized that I couldn't see how to do it. A search found me this thread, messages 4-8, which seems to indicate another member with the same issue.

    I'm using Windows XP and Google Chrome Version 34.0.1847.137 m (the last Chrome version which is supported on my hardware). The member in the thread above also seemed to be using Chrome.

    No Convo.jpg

    I assume there should also be a way to start a conversation from the member's full profile page, but I don't see anything there either:

    No Convo B.jpg

    I also tried a different route, by going to my Conversations page, but there's no button or link for me to start a new conversation there either.

    No Convo 2.jpg
     
    Last edited: Dec 19, 2014
  2. JimB

    JimB Super Moderator Most Helpful Member

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    To start a Conversation, click on your username at the top right hand side of the screen.

    You will get a dropdown of various options.


    Conversation Start.JPG


    Click on Conversations and off you go.

    JimB
     
  3. Scotophor

    Scotophor Member

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    Doesn't work - see my 3rd screenshot above.
     
  4. dave

    Dave New Member

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  5. JimB

    JimB Super Moderator Most Helpful Member

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    Conversation Start2.JPG
    JimB
     
  6. Scotophor

    Scotophor Member

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    :banghead: :banghead: :banghead:
    I click my username as you showed just above in post #4, then I click the "Conversations" link as you showed in post #2, and it brings me to the page shown in my 3rd screenshot in my post #1 above. Please EXAMINE that screenshot then tell me how to start a conversation from there - there isn't any link or button for starting a new conversation!
     
    Last edited: Dec 22, 2014
  7. Ian Rogers

    Ian Rogers Super Moderator Most Helpful Member

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    You are correct.... In my conversation page the "Start a new conversation" is overwritten with the "Search box"..

    We'll have to wait for Dave.....
     
  8. JimB

    JimB Super Moderator Most Helpful Member

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    :banghead::banghead::banghead:

    OK, I have got it, I see what you are on about now.

    JimB (Who fears that he may be losing the plot).
     
  9. cowboybob

    cowboybob Well-Known Member Most Helpful Member

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    Not the same as Scotophor"s example, but perhaps additional info for a fix.

    "Search" window obscures the button, but hitting the button's bottom edge works...
    StartConversation.JPG
     
  10. Ian Rogers

    Ian Rogers Super Moderator Most Helpful Member

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    The bit that worries me is.... You haven't the link in the profile pop up... Capture.jpg
     
  11. tvtech

    tvtech Well-Known Member Most Helpful Member

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    ^^^Let me try and see if I have luck.

    Starting now.

    OK I know Ian got it. But he is probably ignoring it :eek:
    More than enough to do besides me wandering around here.

    Early night tonight.

    Regards,
    tvtech
     
    Last edited: Dec 20, 2014
  12. cowboybob

    cowboybob Well-Known Member Most Helpful Member

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    Just sent a PM to Scotophor to check if that part of a "Conversation" works.
     
  13. KeepItSimpleStupid

    KeepItSimpleStupid Well-Known Member Most Helpful Member

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  14. Scotophor

    Scotophor Member

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    That part works, I can participate in Conversations started by others. I just can't start one myself.

    I think we're on the right track now:
    Denied.jpg
    When clicking the link I get this Error screen saying, "You do not have permission to view this page or perform this action," with login fields. However, as you can see by my username at the top, I'm already logged in. Attempting to log in again here has no apparent effect; the same screen reloads with the fields blank again.

    From this I would guess that either: A) there's some obscure prerequisite for starting a Conversation which I don't meet, and/or B) moderators have the ability to prohibit individual members from starting Conversations, and for some reason the system thinks I'm prohibited.
     
    Last edited: Dec 24, 2014
  15. DerStrom8

    DerStrom8 Super Moderator Most Helpful Member

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    cowboybob, that positioning issue happens when you use adblock--there should be an ad up top that drops the button below the search box, but adblock removes the div.
     
  16. Scotophor

    Scotophor Member

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    Now that the major holidays are behind us, is there any further progress on this issue?
     
  17. dmiyares

    dmiyares Administrator

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    I'm sorry.. this slipped though the cracks and apologize for any inconvenience this had. Thanks KISS for bringing it up again.. I think I got it sorted out. Did you ever get a email confirmation from the website? You weren't set up as a regular user. Checked the box and believe you should be able to start conversations with people now.
     
  18. Scotophor

    Scotophor Member

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    It appears to be fixed now, thank you -- I have the "Start a Conversation" links in the profile popups now, and the button on my main Conversations page. I also have the position issue on the Conversations page illustrated by cowboybob in post #8, but since DerStrom8 says it's caused by adblock, that's apparently my problem not yours.
     
    Last edited: Jan 12, 2015
  19. dmiyares

    dmiyares Administrator

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    you shouldn't need to use ad blocker on this site as one of the benefits of being a registered user is that there are no ads. We still do use google analytics if you want to block that. etc.

    -D
     
    • Thanks Thanks x 2
  20. Scotophor

    Scotophor Member

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    Well, I just tried disabling Adblock and the position issue on my Conversations page of the Search field overlapping the Start a New Conversation button is still there (at the top of the page, but not the bottom). Should I start a new topic for this separate issue?

    Screenshot2.png
     
  21. dmiyares

    dmiyares Administrator

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    Nah.. I'll look at it see whats going on

    What browser / OS are you using so I can try to match it up.

    -D
     

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