Cash Register Password and user Name

[manoj soorya]

Hello Everybody

Anyone knows "Tangent System Accura EC-1" user name and Password for Cash Register Machine?

Thanks in Advance...

 

[kubeek]

Most likely whatever the user has set. Why not search for how to bring it to default instead?

 

[manoj soorya]

Most likely whatever the user has set. Why not search for how to bring it to default instead?

I got it from dump and I service, now its working. But Its need to password to opperate the machine..

Any help would be appriciated

 

[ronsimpson]

Some times there is a battery that removed for a short time will cause the machine to forget the password.
Some times there is a jumper that when removed (or added) will reset back to the default condition.

In both cases you might only get the default password back. Have you searched for the manual on line?

 

[manoj soorya]

Some times there is a battery that removed for a short time will cause the machine to forget the password.
Some times there is a jumper that when removed (or added) will reset back to the default condition.

In both cases you might only get the default password back. Have you searched for the manual on line?

Yes... I searched many times....But not get the Manual.

There is no jumper atall..
It has a battery too. But I get the machine from dump, the battery have fully discharged. When I fix the problem, The time start with default setting.

and now time running in default setting mode.

I cant change the time, if I dont know the user name and the password.

I can upload a Photo of the PCB as early..


Please take a look..

This is the actual link for the same machine in only one link and there is no manual to download..

**broken link removed**

Thank you for your attension in my post, Mr. Ronsimpson

 

[JimB]

Have you tried contacting the manufacturer, Tangent Systems ?

JimB

 

[granddad]

If it has lost the settings due to a battery fail, it possibly has also defaulted to a factory ID number , How do you know it needs a user and password,? does it have a key switch with Z X S P positions,? Is there any indication of cashier numbers printed on the journal roll ? try 4 digits like 1234 or 9999 1111 etc. is there a sign in key ? It may need a fob to operate. post a bigger picture(s) of the actual machine.

 

[ronsimpson]

email
**broken link removed**
Tell them you got this used from an second hand store and you need help.
Be clear you need help with manual or default password.

 

[manoj soorya]

email
**broken link removed**
Tell them you got this used from an second hand store and you need help.
Be clear you need help with manual or default password.

I think they will not accept the request. The reason for this, They have no benefit in their business.

Anyway, I like to contact with the company, before I fail.

I think I can win if people like you are with me....

Thank you so much for your attension on this.


Its has 2 microcontroller used, Lattice GAL16V8B. But is locked. There is no jumper to set the machine default. I think is control by soft.

 

[granddad]

There will be a means of clearing memory, you just need to find it, could be a pad that needs shorting , ( post a jpg of the board ? )

Tangent will not provide codes or methods, they have a duty to other owners to protect security details.

 

[kubeek]

GAL16V8B is not a microcontroller.

 

[manoj soorya]

GAL16V8B is not a microcontroller.

Thank you and I know that...

And also its have a EEPROM... SST27SF020... And I read the chip, I got a hex file..

from this hex file, is any posibilities to get the user name and password..

The password filed is 8 field...

Thank you so much

 

[ronsimpson]

I think they will not accept the request. The reason for this, They have no benefit in their business.

A company must be known to have good service. It is a benefit to have good help. Only a bad company will take your money, for a product, and then say "good luck, never see you again".

It cost you nothing to try.

 

[granddad]

manoj ... If you answer my questions I may be able to be of some help I worked with such machines for 25 years..

 

[granddad]

A company must be known to have good service. It is a benefit to have good help. Only a bad company will take your money, for a product, and then say "good luck, never see you again".

Agree for customers ..

Tangent will not provide codes or methods, they have a duty to other owners to protect security details.

 

[manoj soorya]

There will be a means of clearing memory, you just need to find it, could be a pad that needs shorting , ( post a jpg of the board ? )

Tangent will not provide codes or methods, they have a duty to other owners to protect security details.

I clear the memory by removing the 3.7 V battery, then the time reseted.

There is No Pad or like something...

And also its have a EEPROM... SST27SF020... And I read the chip, I got a hex file..

from this hex file, is any posibilities to get the user name and password..

The password filed is 8 field...

Thank you so much

 

[manoj soorya]

manoj ... If you answer my questions I may be able to be of some help I worked with such machines for 25 years..

I clear the memory by removing the 3.7 V battery, then the time reseted.

There is No Pad or like something...

 

[granddad]

The battery will just be supporting a RTCC chip ( guess ) the Flash memory you call EE possibly has the codes. there will be some method of clearing the password to a default, how else would the factory send out the boards ? . post a picture.

 

[ronsimpson]

The battery will just be supporting a RTCC chip ( guess )

Many RTCC (real time clock chips) have some small amount of storage. Many time the password is stored with the time.

 

[granddad]

have some small amount of storage

my guess would be not enough for all the quoted "cashiers, supervisors and managers" , is an RTCC visible ?