nassus

Hi, I have a creative sb live 5.1 and the problem is that it does not work anymore....winXP detects it but when i try to install the driver the computer hangs or restarts....(it used to restart without making any thing)

i've excluded the driver problem...and the compatibility problem....
the only thing that i can think now is that is a hardware problem...but i dont have any clue on what part it could be...

so please help me...

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If I just had enough time

mugzzzzy

hi,

try downloading the latest driver for ur soundcard from the brand site
and verify the O/s system.

if it doesnt work try any diagnostic test for ur hardware

I think the probleme could be that the soundcard is requesteing an IRQ that is altready been used by some thing else...

why not call for the support line ??

nassus

i've said that is not a driver and a OS problem ....and the support line it does not work for me..
so ... i need other ideas

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If I just had enough time

Josh

have you had any hardware related problems before? like certain hardware just didn't work? if not i don't reckon there's a problem with your hardware.

Josh.

nassus

no conflicts no hardware problems ...
all started when i moved my computer to my other house...everything was ok before i moved it ....(for the record....i did not hit or drop the computer)

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If I just had enough time

Nigel Goodwin

As with any fault finding, you need to break it down to find out where the problem lies - to do this you need to either try your sound card in another computer, or try another sound card (preferably an identical one) in your computer.

So far you seem to have very little reason for suspecting the sound card, apart from the computer works if you remove it - this could well be very misleading!.

__________________
PIC programmer software, and PIC Tutorials at:
http://www.winpicprog.co.uk

nassus

now i have all reason to belive that is the sound card..
and now i dont know how to find out the problem...

__________________
If I just had enough time

Nigel Goodwin

Read my answer above, that tells you how to start finding your problem!.

You need to PROVE it's the sound card, not just imagine it is!.

__________________
PIC programmer software, and PIC Tutorials at:
http://www.winpicprog.co.uk

nassus

i've tested the sound card on 5 computers and it's behaveing the same...
i've put another sound card on my computer and it's working fine...

__________________
If I just had enough time

Nigel Goodwin

That's what I suggested you do, but you never said you had!.

__________________
PIC programmer software, and PIC Tutorials at:
http://www.winpicprog.co.uk