3v0

The IN STOCK indication on the website would be more meaningful if they processed the order ASAP. If your order sits in a queue for too long what you ordered may go out of stock prior to shipping. They need to get with the program and fill their orders the same day the come in.

__________________
search engine for electronic parts
Junebug USB PIC programmer kit., USB Bit Wacker, Homepage
The 15 Minute Printed Circuit Board! (+drill time)

Sceadwian

Yeah, I can definitly say from experiance that 'in stock' doesn't mean anything on Futurlec. My first order to them all items were 'in stock' and it took a month to get it. One of the items that was "in stock" is STILL awaiting short ship, probably another two or three weeks.

__________________

Bryan76

I have been on short ship status for awhile. About a month!

Sceadwian

It's the most important item on my list, but it's only ONE of the items on my list =) I'll settle for basic RS232 data untilll I get the USB module that allows higher bit rates. By the time I need the USB module that's still short, I'll likley end up getting it.

__________________

3v0

I placed an order with Futurlec today. Connectors were about 1/3 the going rate and waiting a month would not cause great problems.

Even Stranger
Last nite I places a Newark order for 50 ea of about 50 different resistor values in the 0805 package. With the resistors and few other parts the order came out to just over $52.

This AM I had automated mail that had the order total at $88. Upon checking I found that the resistors which had been listed for $0.004 had been charged at $0.017.

It turned out that due to some mistake my account had been affiliated with Sandia National Labs and I was getting a very sweet deal. The Newark people were nice enough to ship this lot at the contract price.
It was good while it lasted.

__________________
search engine for electronic parts
Junebug USB PIC programmer kit., USB Bit Wacker, Homepage
The 15 Minute Printed Circuit Board! (+drill time)

Bryan76

Well against my better judgment I placed another order. I had no choice due to the parts I require are so much cheaper at this site. The order was placed yesterday 1 Aug 07 (The quote was for a delivery of 1-2 wks)
Lets see if I get better results this time around.

HarveyH42

I place a Futurlec order on July 22, got an E-mail couple of days ago saying it should arrive 7-10 days. Figure early next week sometime, usually about two weeks. I've only ordered components, and nothing exotic. Never had a problem or long wait.

3v0

I am thinking maybe it is OK to order from these people if you keep the order size down and stay away from the more expensive parts. The order I place in mid June was filled without problem.

Possibly specify no back order if they have such a thing.

Their price on connectors and LCDs are hard to beat.

__________________
search engine for electronic parts
Junebug USB PIC programmer kit., USB Bit Wacker, Homepage
The 15 Minute Printed Circuit Board! (+drill time)

Sceadwian

My customer service experiance was beyond negative, and I'm not overly picky so long as I get prompt responces with information (1-2 days responces from a person that has actually reviewed my order) I was given incorrent information on three occasions, and my average wait for a responce was 3 days. This all from an item that was (and still is) listed as 'in stock' on the web site. "USBMOD2"

__________________

Bryan76

Well I truly hope I can report a good experience this time around. I guess it comes down to are you willing to suffer all the crap to get cheaper parts. I wish I could find a place that had parts as cheap as they do. Anyone know of a website that sells grab bags of resistors, caps, diodes ect for cheap?

Sceadwian

That's the reason I ordered from Futurlec in the first place, the grab bags. I'll just use Mouser or digikey or Jameco or MPJA etc.. for stuff from now on unless I can get a real price break from Futurlec. I really can't complain about my order at least what I got of it (90%), but poor customer service really chaps my nerves a lot. Even if they'd come right out and said (look your hundred dollar order is just back in the que because we have more pressing customers) I would have understood something like that, no problem =) It's the bad information and long waits for replies that bugged me. Good luck on your order, from what little I've heard from forum members here delays are common, but the delay I had on mine was rare.

__________________

Bryan76

Well to my surprise they took my order on the 2nd and shipped it on the 4th!!!! The delivery should be 7-10 days. If none of the parts are missing then its an A+ from me.

kjennejohn

I found these guys on Ebay:

http://stores.ebay.com/NightFire-Electronic-Kits

They have a high percentage (99.9%) out of 6600+ feedbacks. I've had relatively good luck with them. They never take more than two weeks to ship is my experience. I use them for kits: resistors, transistors, op amps, proto boards, lots more. They don't seem to carry LCDs or connectors.

Hope this helps.
kenjj

__________________
All my pencils *used* to have erasers!

AllVol

Hi jj

Thanks for the link. That looks almost too good to be true. I'll check them out.

__________________
All those who believe in psycho kinesis, raise my hand.

Bryan76

Just checked my bank account, it shows Futurlec making an extra 1.72 charge. I wrote them yesterday and have yet to receive a response. So here we go again with the bull sh!@ service